Why can't I buy something with the credit I have left on my phoneit I have left

[Sterod85]

Why can't I use my remaining balance to get pay for my gaming?? 

[Leanne_T]

Hi there @Sterod85 

Thanks for coming to the community 🙂

How much credit do you have remaining? 

What happens if you try and pay by mobile? 

Leanne 🙂