Gaming

Bought XBOX X with 24 month of Game Pass, come to Xmas day and pass not there !?

Bought the XBOX X with 24 months of game pass. Xmas day set up XBOX X, Pass supposed to be with console and easy to use. NOTHING ! followed XBOX Tech support on Forums STILL NOT WORKING. Like seriously great start at a new customer EE. My young son ...

Xbox Game Pass

Hi, I purchased the Xbox 24 month bundle and should have recieved the Xbox Pass, I have recieved a text with a code for the £70 game code but nothing regarding the Xbox Pass Ultimate, I have read previous posts and have checked to see if it is in my ...

EE Smart 4g Xbox toredo IP issue

Got a 4g EE Smart hub, works for general internet on phones and what not. But my Xbox series X won’t connect properly, says Nat type unavailable. Test NAT Type results in a can’t find toredo IP message, power cycle doesn’t work. Then suggests ensurin...

Connecting PlayStation Portal outside of home network

So I brought out portal on holiday and it won’t connect.The PS5 is setup correctly, straight to LAN and over 500mbs. In rest mode and settings are correct. The portal works perfectly on the home network.However, as soon as try outside of home network...

Resolved! Game bundle without the bundle

Hello, I’ve purchased the Xbox series x bundle which should come with an EE game voucher and a 24 month Xbox game pass subscription. This was purchased in November and that back end of December still not received these. Not impressed when I’ve paid m...

Resolved! Xbox Bundle including 24 month Gamepass

Morning all,Not having much luck with the EE support route so hope someone may be able to help here. I purchased an Xbox Series X which came with 24 months gamepass. Unfortunately I cannot find the 25 character key needed to activate it on the Xbox. ...

Resolved! xbox series x - game pass 24month

I bought an Xbox Series X on the black Friday deal which included £150 game card voucher and 24months game pass ultimate. I have activated the £150 voucher no problems but i cannot find / activate my 24months ultimate game pass. This was part of a t...

Resolved! Xbox Game Pass Ultimate with EE

I took up the 6 months Gamepass Ultimate offer that EE included with my 500Mbps broadband package. From my understanding EE charge £12.99 for GamePass Ultimate. Which is cheaper than Microsofts £14.99. How do I continue at the price after the 6 m...

PS5 Pro bundle missing vouchers!

I went for the £39 per month PS5 Pro deals thats meant to come with £250 PSN vouchers and a £70 EE Gamecard but got only the console!Is this normal?! Not happy at all...23 years with EE and I want my vouchers!

Xbox games pass help

Help I just tried to gift my son have my Xbox games pass I followed instructions on EE site but when I had to sign in on my mobile to Microsoft account with my pc for my work only don't play games on it Iam stuck as looks like it reg to my pc and n...

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