Forum Posts

Adding Free Gamepass made very difficult by BT/EE

Hi.Been trying tirelessly and unsuccessfully to add the Free 6 months Gamepass via the supposedly purpose intended, seamless, smooth and customer friendly Text Message...!!?? Predictably this leads to a constant 'This Service Is Currently Down' messa...

Activate game add on

Hi, I've been told to go to ee.co.uk/Xbox to activate my gaming add on Once I've entered the OTP it says there's nothing to activate though, any ideas? 

Xbox game pass ultimate

I added an xbox series x with 24 months free game pass to my phone account and i am still waiting for the code to claim it. i have phoned 150 twice now and it still isn't sorted. Is there any chance i can get the code sometime soon. I had to use the ...

Neorat by Investigator
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Resolved! Xbox game pass

I bought Xbox series X as add on to my phone contract, was supposed to come with 24 months ultimate game pass but haven’t received code or email or text and live chat not working in the app 

_chlo_xx by Investigator
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Smart hub issues with xbox

We have x3 xbox in our house. All 3 devices have a different IP address but when I log onto the router manager & time restrict one of them, they all stop working. I've also found when I name them depending who's is who's on there it changes the name ...

elleebee by Investigator
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Broadband dropouts

Broadband disconnecting and reconnecting around 11 then not able to get back upto speed on the booster I as I normal get around 600mbps download but when it drops out when it reboots back up it's around 20 to 70mbps download speed and also sometimes ...

sk1996 by Explorer
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  • 1 replies
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Xbox Game Pass Ultimate 6 Month Won't Activate

Similar to a few others on this forum, i have recently upgraded my BT broadband but been merged with EE as part of my phone contract.As part of the new broadband, i have had a text saying my package includes Xbox game pass ultimate for 6 months. It w...

cjs98 by Investigator
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  • 9 replies
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Wired connection for PS5 not getting close to speed guarantee

Hey, has anyone got any advice before I call EE? I have a wired connection to my ps5 but its only getting 130mb download when I pay for 500mb with speed guarantee. ps5 is next to router. Any ideas how to improve this? I have set the additional settin...

tried the xbox free game pass link said service aint working

i tried the xbox game pass link ee.co.uk/go/gaming says this service aint working right now try again later ive tried this the other day on friday when it was to be activated but still getting same error message can ya help me on this so i can get fr...

gezwalker by Investigator
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Resolved! Xbox 360 Account

So i made my xbox 360 account in 2011 with the fslife email and im trying to get this account on my xbox one does anyone know how to do this as fslife shut?