Xbox
We were with bt and now changed to ee but the Xbox won't connect?
Forum Posts
Xbox series S didn't come with the 2 year game pass
Hi recently ordered the Xbox series S and 2 year Game pass bundle however I never received my activation code I have raised a case with Customer support and also phoned in on 150 but have so far been unsuccessful in getting hold of this.my order numb...
Cant add to basket
I'm unable to add anything to my basket. Phoned up several times and been told I'm able to add more things to my account and they are not sure why "add to basket isn't working" does anybody know why here?
EE Gamecard
I’ve been dealing with this for 3 weeks now but I’ve got my EE GameCard info and successfully redeemed it. However, I got a confirmation of the order and haven’t received any codes after it. I’ve contacted just about everyone. Waivpay and BHNeegaming...
Unable to play multiplayer games on ps5/xbox
Just received my new 4GWifi box as BT unable to provide a normal hub at my new house. Unable to play any online/multiplayer games as it says Strict NAT rules? How do we sort this as gaming is a big thing in my household?
No Xbox game pass ultimate ?
HelloI purchased a meta quest 3 with 24 month Xbox game pass ultimate about a month ago.I have never received any codes or details on how to actually get the game pass ultimate ?I tried calling EE but was passed about and told case had been escalated...
Resolved! PS5 Pro Wifi 6 Connection issue
Hi there i have the ee smart hub plus, i was wondering how you go about connecting the PS5 pro to wifi 6 as i can connect to the 2.4 ghz band and 5ghz band, however there is a option for 6 ghz on the PS5 pro but everytime i try connect to it to it a ...
Resolved! XBOX series X & NAT type
Hi, Over the past few months I've been having an issue connecting to XBOX online services - I think the issue is with the NAT type not being 'open' I've tried various fixes so far and even had OpenReach out (who have said my network to the door is fi...
Resolved! PS Portal Away From Home - EE Tech Support Say They Can’t Help!
I used to be with SKY for tv and broadband but as I have my mobile contract with EE, decided that I would switch to EE. One for convenience and also because they state that they are brilliant when it comes to gaming! Well let me tell you, they are te...
Xbox Cloud Gaming has stopped working.
Hi, I upgraded from BT to EE broadband today and got the Full Fibre Gigabit package. I’ve tried cloud gaming on my Xbox S and have noticed that as soon as you load a game the title screens lag and usually get disconnected from the service before I ev...
