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EE Smart 4g Xbox toredo IP issue

Got a 4g EE Smart hub, works for general internet on phones and what not. But my Xbox series X won’t connect properly, says Nat type unavailable. Test NAT Type results in a can’t find toredo IP message, power cycle doesn’t work. Then suggests ensurin...

Ro4ch717 by • Visitor
  • 914 Views
  • 2 replies
  • 0 Helpful

Connecting PlayStation Portal outside of home network

So I brought out portal on holiday and it won’t connect.The PS5 is setup correctly, straight to LAN and over 500mbs. In rest mode and settings are correct. The portal works perfectly on the home network.However, as soon as try outside of home network...

Resolved! Game bundle without the bundle

Hello, I’ve purchased the Xbox series x bundle which should come with an EE game voucher and a 24 month Xbox game pass subscription. This was purchased in November and that back end of December still not received these. Not impressed when I’ve paid m...

Chris640 by • Investigator
  • 1092 Views
  • 9 replies
  • 1 Helpful

Resolved! Xbox Bundle including 24 month Gamepass

Morning all,Not having much luck with the EE support route so hope someone may be able to help here. I purchased an Xbox Series X which came with 24 months gamepass. Unfortunately I cannot find the 25 character key needed to activate it on the Xbox. ...

Resolved! xbox series x - game pass 24month

I bought an Xbox Series X on the black Friday deal which included £150 game card voucher and 24months game pass ultimate. I have activated the £150 voucher no problems but i cannot find / activate my 24months ultimate game pass.  This was part of a t...

wigan84 by • Explorer
  • 1201 Views
  • 6 replies
  • 4 Helpful

Resolved! Xbox Game Pass Ultimate with EE

I took up the 6 months Gamepass Ultimate offer that EE included with my 500Mbps broadband package.   From my understanding EE charge £12.99 for GamePass Ultimate.  Which is cheaper than Microsofts £14.99.  How do I continue at the price after the 6 m...

Rossby by • Established Contributor
  • 1283 Views
  • 3 replies
  • 2 Helpful

PS5 Pro bundle missing vouchers!

I went for the £39 per month PS5 Pro deals thats meant to come with £250 PSN vouchers and a £70 EE Gamecard but got only the console!Is this normal?! Not happy at all...23 years with EE and I want my vouchers!

Xbox games pass help

Help I just tried to gift my son have my Xbox games pass   I followed instructions on EE site but when I had to sign in on my mobile to Microsoft account with my pc for my work only don't play games on it Iam stuck as looks like it reg to my pc and n...

Xbox

We were with bt and now changed to ee but the Xbox won't connect?

Xbox series S didn't come with the 2 year game pass

Hi recently ordered the Xbox series S and 2 year Game pass bundle however I never received my activation code I have raised a case with Customer support and also phoned in on 150 but have so far been unsuccessful in getting hold of this.my order numb...

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