Hi there i have the ee smart hub plus, i was wondering how you go about connecting the PS5 pro to wifi 6 as i can connect to the 2.4 ghz band and 5ghz band, however there is a option for 6 ghz on the PS5 pro but everytime i try connect to it to it a ...
Hi, Over the past few months I've been having an issue connecting to XBOX online services - I think the issue is with the NAT type not being 'open' I've tried various fixes so far and even had OpenReach out (who have said my network to the door is fi...
I used to be with SKY for tv and broadband but as I have my mobile contract with EE, decided that I would switch to EE. One for convenience and also because they state that they are brilliant when it comes to gaming! Well let me tell you, they are te...
Hi, I upgraded from BT to EE broadband today and got the Full Fibre Gigabit package. I’ve tried cloud gaming on my Xbox S and have noticed that as soon as you load a game the title screens lag and usually get disconnected from the service before I ev...
I added the Xbox series X as a tech upgrade to my account as part of the Black Friday offers where 24 months of game pass ultimate was to be included. I haven’t received the text message with my code and has been over a week now. I received the EE Ga...
I've just switched from BT where i had 900 MB with Xbox game pass..I now have exactly the same with EE but when i go to activate my Xbox game pass it tells me my account is already linked and i need to log in to there and unpair it...My BT account is...
I purchased a xbox series x console, a 24 month ultimate subscription & a £150 gamecard as an add on to my mobile contract, it's been over 2 weeks & I still don't have my £150 gamecard. I've spoken, to customer service numerous times I just want to k...
Odered a PS5 Pro bundle which comes with a £70 game card and a Meta Quest 3s with a £50 game card. I was hoping to use these to get some presents for christmas off the EE game store but so far have not heard about any of them. I scoured the forums an...
I’m having trouble claiming the Call of Duty skin through the EE partnership. I’ve sent a message to 150 with the word BLACKOPS6, but I haven’t received the redemption code. I’ve already topped up my balance, but it’s still not working. Could you pl...
Received my xbox bundle 3 days ago, but I was supposed to have a £150 game card voucher, how do I go about getting this
