Missing Order

[DavidB92]

Hello,

I ordered  a PlayStation 5 on Tuesday the 20th of August. I was advised it would be delivered within 1-3 working days. This is now the fifth working day, excluding the bank holiday, and, apart from the confirmation of my order, I haven't received a single update. When I try and track the order with the order number provided, I get an error message.

Many thanks.

[Michael_D · Accepted solution]

Hi @DavidB92.

Welcome to the community.

I can understand you'll be keen to get your hands on your PlayStation 5 order. If you've not heard anything about the delivery yet, please get in touch with our customer service guides and they can bring up the order to check the status for you.

Michael