Last month, I had an issue with not receiving the SMS to activate the Add-on (https://community.ee.co.uk/t5/Gaming/No-Xbox-Ultimate-Received/m-p/1363968#M14138). I managed to resolve it with the help of tech support, so I was surprised today when I ...
Hi i whant to join ee full fiber can any of you let me now please what latency do you have on online games like call of duty for example or battelfield and is this a good network or is just marketing that the network is for gaming thank you.
My Microsoft account was hacked and I was unable to get it back after 2 weeks of frequent contact with Microsoft, eventually my account was suspended indefinitely. I had a 6 month game pass ultimate package with an EE broadband contract. The game pas...
I've recently switched to EE broadband and went with the Full Fibre 500 package with 3 EE WiFi boosters to come with it. Now I was using a hard wired connection until the boosters came and everything was perfect, no lag extremely low ping etc but now...
Ordered a PS5 and got an email saying order is on its way. I have an xko order number but there is no where on the EE app I can track this? Do the PS5s usually ship next day? and because I got the email saying order is on its way can I assume my orde...
Since I've joined EE recently on the 500 package gaming is spiking/lagging every 20/30 seconds momentarily but enough to ruin games. Any ideas or fixes?
I switched my BB from BT to EEFF500. I should get 6 months free GPU with my plan but I cannot find a way of redeeming it on the app or website. Any help with how I redeem/ activate my pass
Hello, I bought xbox game pass ultimate subscription for 1 month in January and now I noticed it is still running but can't cancel it on my microsoft ( xbox ) account, it always redirects me to BT/EE. Can someone help me, I don't know how to cancel i...
Some time ago I bought myself a XGPU gift card and right after that I wanted to cancel my cyclical billings. When I went to check "manage" option, it redirected me to this website and I'm not even a customer. After trying to log in I'm unable to find...
I have a main All Rounder SIM with data sharing and 3 other SIM for family members residing at the same address, all on a 24 month contract. I was already paying £12.99 for xbox game pass and was awarded it as a smart inclusive extra and associated i...
