Hope someone can help. We've recently switched to EE and the kids are constantly complaining about their games lagging. We regularly reset the router, constantly test Nat type and it says Open, then as soon as they play, it goes to Moderate or Stri...
Tried to activate my game pass online and it throws out an error every time. Read it's a known issue on here and phoned 150. Agent on the phone said they have had lots of issues since the EE/BT merger and have been told to advise try again in two wee...
Hi.Been with EE for a couple of weeks after 20 years with BT. I was told it was an identical service before I switched and it clearly isn't. So its either an EE network issue or its the EE smart hub problem, wish I'd kept the old BT one to be hones...
Can some please explain the difference in these 2 sites.I want to buy a product on 1 but when i log into my account i cant find ithttps://store.ee.co.uk/My shop (ee.co.uk)And when i do click on gaming in my account i get this error on both iphone and...
Recently moved from BT to EE as my free game pass was expiring, so took a new deal with another 12 months free but when I try to add this I get an error."We've had a problem loading this info. Please try again in a while"This has been happening for d...
I recently changed from BT to EE over the past couple of days. I can see that I can add the Xbox Gaming pass free for 12 months but after ticking the terms and conditions and pressing continue it produces an error saying "We had a problem loading thi...
Will we see the steam deck be added to the list of gaming product ad ons?
Since I am using EE 5G smart router, my NAT type on switch has been stuck at D.I have tried port forwarding and setting static IPs to no avail, it has never shifted off of D. This has meant that I cannot play FC 2024 online.How do I change this? I ne...
Why wont my PlayStation 4 connect to the Internet with a 4gee WiFi dongle? But if I use my phones as a hotspot it's fine.
Hi all,I'm having issues adding the free 12 month game pass to my account, every time I accept the T+C's it gives me an error. Tried multiple devices and also amending the link as mentioned in a previous post but nothing is working. How can I get thi...
