Hey,I'm a new customer and I received the ultimate Xbox live add on free for 6 months but can't redeem it,it has been over the 14 day waiting period plus ive tried ringing customer service but as I did not take the option off a landline with my broad...
The EE store tab for gaming is not working when I am logged into my account, so I cannot add one to my plan. I have already phoned about the issue but no one has gotten back to me.
I have had the same issue for the two weeks with BT and now it continues with EE. Nothing suggested works. Very frustrating.
Hi peeps,I am a former BT customer who has transferred over to the EE on a new contract with 6 months Ultimate Game Pass included.. It is within my EE account but when I try to add it it keeps saying it is unavailable.. I have spoken to EE live chat ...
Hello there,I'm just about to get a new 500Mbs broadband with the 6 months free Xbox Gamepass Ultimate.As I've already got a prepaid 3 months of Gamepass Ultimate on my Microsoft account, I'm wondering if it's possible to delay the activation of the ...
I am trying to get the xbox game pass ultimate on my ee account but when I go to do things it says there is an error on their end and it's every time I do it, it says to open menu and plans but I can't find that option, please can someone help me
Hope someone can help. We've recently switched to EE and the kids are constantly complaining about their games lagging. We regularly reset the router, constantly test Nat type and it says Open, then as soon as they play, it goes to Moderate or Stri...
Tried to activate my game pass online and it throws out an error every time. Read it's a known issue on here and phoned 150. Agent on the phone said they have had lots of issues since the EE/BT merger and have been told to advise try again in two wee...
Hi.Been with EE for a couple of weeks after 20 years with BT. I was told it was an identical service before I switched and it clearly isn't. So its either an EE network issue or its the EE smart hub problem, wish I'd kept the old BT one to be hones...
Can some please explain the difference in these 2 sites.I want to buy a product on 1 but when i log into my account i cant find ithttps://store.ee.co.uk/My shop (ee.co.uk)And when i do click on gaming in my account i get this error on both iphone and...
