My Microsoft account was hacked and I was unable to get it back after 2 weeks of frequent contact with Microsoft, eventually my account was suspended indefinitely. I had a 6 month game pass ultimate package with an EE broadband contract. The game pas...
I've recently switched to EE broadband and went with the Full Fibre 500 package with 3 EE WiFi boosters to come with it. Now I was using a hard wired connection until the boosters came and everything was perfect, no lag extremely low ping etc but now...
Ordered a PS5 and got an email saying order is on its way. I have an xko order number but there is no where on the EE app I can track this? Do the PS5s usually ship next day? and because I got the email saying order is on its way can I assume my orde...
Since I've joined EE recently on the 500 package gaming is spiking/lagging every 20/30 seconds momentarily but enough to ruin games. Any ideas or fixes?
I switched my BB from BT to EEFF500. I should get 6 months free GPU with my plan but I cannot find a way of redeeming it on the app or website. Any help with how I redeem/ activate my pass
Hello, I bought xbox game pass ultimate subscription for 1 month in January and now I noticed it is still running but can't cancel it on my microsoft ( xbox ) account, it always redirects me to BT/EE. Can someone help me, I don't know how to cancel i...
Some time ago I bought myself a XGPU gift card and right after that I wanted to cancel my cyclical billings. When I went to check "manage" option, it redirected me to this website and I'm not even a customer. After trying to log in I'm unable to find...
I have a main All Rounder SIM with data sharing and 3 other SIM for family members residing at the same address, all on a 24 month contract. I was already paying £12.99 for xbox game pass and was awarded it as a smart inclusive extra and associated i...
I have Xbox Game Pass as an inclusive extra on my mobile contract, I managed to activate it last month without any issues but I am trying to activate it this month to get the code but when I go through the EE app it says that I needs activating and w...
