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PS5 lagging

Hi we have moved over from BT to EE. Have gone from 500mbps to 900mbps which one the previous speed we never had any issues. Now the PS5 online gaming is lagging. Engineer came out and reset everything. Have but Ethernet cable into hub. Tried differe...

Sezza71 by • Explorer
  • 3132 Views
  • 12 replies
  • 1 Helpful

Advice regarding the WiFi enhancer / PS5

Hi, we’ve just moved to EE from Vodafone (long story why!) We supposedly bought a faster speed package but my teenage son said his connection is now much worse than before. His phone disconnects from the WiFi so he’s using all of his data plus his ga...

Absolutely disgusted with EE - Gamecard

So I purchased the Xbox console add on which included a £150 gamecard, a 24 month live subscription & the console, firstly I had to chase the subscription that finally came then I've waited over 3 weeks & numerous calls to ee to finally get the gamec...

Solcutter by • Investigator
  • 4219 Views
  • 27 replies
  • 8 Helpful

EE GameCard

Trying to claim a GameCard is a joke. How can this not just be sent to the email that ordered? Would save an advisor to help actual customers issues and give people a good service. As texting 150 didn’t works as suggested in previous posts and I’m no...

Resolved! Gaming

I’m looking to pay monthly on a PlayStation 5

Resolved! X Box game pass ultimate

I have activated my gaming pass on my PC. When I activated it there was a list of games to choose from. I am now trying to access the list, but don't seem to be able to find it. Any ideas about where I should look?Thanks

Petrona by • Explorer
  • 637 Views
  • 2 replies
  • 2 Helpful

Resolved! Meta quest 3 bundle

Recently got the meta quest 3 bundle with 24 months of gamepass and have no details of hot to redeem it

Tracking ps5

I'm reaching out for assistance with an online order I placed on December 31, 2024, for a PS5 fortnight package. Although I received a confirmation email with tracking details, I've been unable to track the  order through Parcel Force, and they claim...

Vimalroy by • Investigator
  • 1205 Views
  • 9 replies
  • 3 Helpful

Discount on Tech

Can you get F&F discount on Tech such as Meta Quest 3 bundle as well as a new phone?

Heggie93 by • Visitor
  • 464 Views
  • 1 replies
  • 0 Helpful

Resolved! Xbox game pass

I am looking to add my extra and I wanted the Xbox gaming pass, I can't seem to find how to get the code. Can anyone help me please  

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