Gaming

Xbox Game pass ultimate add on

Hi New customer here. I've been with ee for three weeks and have been trying to activate the Xbox game pass ultimate add on that was part of the package I ordered. But as yet I have been unable to get it to go further than an error message as shown i...

Gamepass

I ordered an Xbox series X and added it to my monthly bill recently. The bundle came with 24 months of Xbox game pass ultimate and Tekken 8. I received the game, however, I haven't gotten a code or text to claim the game pass. There's no option for c...

Fix the GamePass issue

Hi EE, A quick search online and through your forums and it appears that activating the free Xbox Game Pass Ultimate, that you're offering as part of your broadband packages, is problematic for a number of customers, myself included. Can you please f...

XBox Game Pass - Service is not working

Hi,I was told that as part of my broadband upgrade I can get a 12 month xbox game pass, and to visit ee.co.uk/go/gaming to claim it. Every time I visit that address it says this service is not working. I've been trying it every now and then for weeks...

X box Game Pass

Why does it seem such an issue to get the Xbox game pass activated?. Five phone calls later and the resolution was to credit £60 to my broadband bill and then pay for the Xbox pass on my mobile bill. Fair enough I thought, but now when trying to acti...

Problem adding 12 month gaming pass

Hi I have the same issue everytime I click the link it says error.very frustrating 

Xbox subscription

Hi newb herehow can I gift my Xbox subscription from Ee to my daughters account as I don’t own an Xbox but she does ????? 

Xbox game pass.

Xbox Game Pass Technical Error

I upgraded my contract last week and added in Xbox Game Pass as my extra. It shows in my account however I have had a text saying I need to activate it. When I try to activate it I keep getting a message saying there’s a technical error. I have conta...