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Nintendo Switch 2 Bundle

Patty2405
Visitor

Hey there, I recently purchased one of the NS2 bundles with the EE app, the upfront payment went through but afterwards it was just a blank page with no confirmation email or text, I would normally not be to fussed about this but with there only being limited supply i don’t want to end up being down the upfront payment and no console

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Patty2405 

You'll need to speak to EE CS on 150 to establish if this order was made.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Patty2405 

You'll need to speak to EE CS on 150 to establish if this order was made.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Katie_B
EE Community Support Team

Hello @Patty2405

Thanks for coming here. 

Please follow the advice provided by @Northerner and give us a call. 

Our customer care team will be able to confirm if your order has been received. 

Katie