Community Activity

iPhone all rounder plan - billing issues

Hi all,Long story short(ish)…  Back in March of this year I was online looking at ee contract upgrades (sim only) as our family account has 3x numbers that I look look after.   Having been with ee for quite a few years, there was plenty of upgrade op...

pumpmonkey by Established Contributor
  • 54 Views
  • 3 replies
  • 0 Helpful

No Phone Access- Power Outage

Has any one like us had a power outage which affected their mobile and digital phone line and needed to make a 999 call ? How did you do this please?

BevanCR by Visitor
  • 2 Views
  • 0 replies
  • 0 Helpful

5G mast near Skenfrith

Hi I have just bought a property near Skenfrith and the signal is very poor - i would happily provide land for a mast - at the top of Coed Angred Hill so with longviews in all directions

HugoK by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Resolved! B Sony and Apple scam payments

Hi all, I've had a huge issue today. A bill for over £200, services were billed from both B Sony and Apple.EE take no responsibility, though they have been helpful to a point. I first called Sony, they have informed me that they are dealing with hund...

JKur by Visitor
  • 739 Views
  • 17 replies
  • 10 Helpful

Device delivery

How do I get EE to send meet the SH31B? I now have 3!!!!! SH32B devices which are of no use to me. Every time I speak to customer service, I am assured they will send the correct one. The last person said they couldn't do it online so would ensure it...

SHHunter by Explorer
  • 23 Views
  • 3 replies
  • 0 Helpful

CHOP3-800 error

Various users have been getting the CHOP3-800 error. This seems to have been going on for over 18 months and still it's happening, now to me with a brand new hub. It looks like the hub's web server is the problem. Is EE ever going to fix it? Do EE mo...

Brian160 by Investigator
  • 93 Views
  • 11 replies
  • 4 Helpful

Resolved! Disney +

It’s 2025 and EE Tv still haven’t brought the Disney Plus app to the platform. We shouldn’t have to opt in to other services to access this! At this rate I may as well go back to sky. 

Parental Controls - Unintended Blocked Website

Hi EE,I'm writing to flag what I believe is an unintended website block caused by parental controls.The site in question is: https://app.chickenru.shIt's a location-based team scavenger hunt game used for corporate team-building and other events, and...