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hi I'm currently on the 3 months free broadband deal. I start paying in may. I've had to change the payment date due to it being different from what I agreed to. Do I still have to pay a fee?
Extremely slow 4g data connection, below 1Mbps most the time
I sighned up for an EE sim as it is advertised as fast speeds, but recently after using allot of internet (i am in hospital) my speeds have seemed to been throttled or put on some sort of data manipulation. I am on an unlimited plan and have been enj...
Resolved! Parental consent
Can you please take my parental restriction off
Immoral and illogical early termination fee (moving from Plusnet)
EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...
Changing from old provider to EE
Hi I recently changed from Sky to EE. The salesman who came to my door told me EE do all the work for you & everything would be transferred. I have just found out this is not the case & still have a Sky account too, owing over £200. Did anyone el...
Roaming abroad add-on for one of my additional phones
I have 3 phones on my account and want to use the Roaming Abroad add-on on one of the other phones that is not my main phone. Is this possible?
Resolved! Web Protect
As above I have received an email advising I have switched Web Protect off. But I did not.I have read this thread (https://community.ee.co.uk/t5/Broadband-Landline/I-just-got-an-email-telling-that-I-had-switched-off...) and the advice there doesn't h...
Left EE but billed full amount
Hi I left EE with my mobile number pac code and my chromebook number stac code completing transfer on Friday 26th. I received 2 final bill amounts for early cancellation of approx £11.00.I've just discovered I've been billed the full amount of almost...
Wifi controls not available in EE App.
I recently renewed my BT broadband deal and switched to EE. Unfortunately whilst I was perfectly able to utilise Parental Controls in the BT App the EE App just doesn't work, when I select Wifi Controls it simply gives me a message 'We can't load thi...
Gigabyte GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass
Back at the end of January i Ordered Gigabyte GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass Ultimate only to find out that i was being charged extra for the game pass so i cancelled it and now i have no game pas and should of...
