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Community Activity
Unable to convert credit to data
I have credit but unable to add it to data so I have zero data, the olnly reason I have this account is for data backup. App doesn’t work, online doesn’t work
I am in Poland, I have a signal but I cant make a phonecalls and receive phoneca
I am in Poland, I have a signal but I cant make a phonecalls and receive phonecalls since a few days. Can you help?I cant find the way to email ee and I am not able to call ee. *********** [Mod edit: Please do not post personal information on the pub...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Lost Discovery plus
Cutting a long story short…We were with BT until 2 months ago and then moved to EE, our subscription to Discovery plus was also moved and all was working well until suddenly no Discovery plus on either TV or IPad.99% on the time we only use it on the...
SSL issues when using EE cellular data
I've noticed in the last two weeks that I can't access certain apps like ChatGPT and Snapchat because it's flagging up that the server is using the wrong SSL certificate. It works perfectly via WiFi and if I use a VPN on cellular, it works fine also...
Plan05
I’m trying to buy a plan05 plan but it’s not letting me
Re: Activating Netflix
Hi, I also did not receive any activation link for Netflix. Please send me the private message to chat.
Full fibre broadband stopped working whilst watching youtube
Hi,I was watching YouTube and at 2am the Internet dropped out. I checked the router and the blue light was flashing orange. I reset the router, checked all the cable and went into the router settings to restart the router but nothing worked i notifie...
starting a package
I am trying to order a broadband and TV package from EE. Total is £49.00when they then ask me my current supplier i say BT and they automatically send me to BT who say it will £107.00 BT currently give me 35mbs for ££90 !! + phone+ TV
Wonderful customer service
I went to the ee store in Trowbridge and Jayden spent over an hour, very patiently, kindly and politely sorting out all the problems with my ee account. Now I can see my bills and the ee app is successfully downloaded on to my phone. I have spoken to...
