Community Activity

Chase up a complaint

I have had a complaint open for about 6 months, I used to get a call on it every few weeks to update me, I have heard nothing now for about 6 weeks. I have no idea how to chase it up, when I call 150 I cannot work out which option to pick. Anyone kno...

Colstalex by Skilled Contributor
  • 6 Views
  • 1 replies
  • 0 Helpful

EE Pro Router Feature Request

Hi everyone,I hope this topic will help some of you who have EE Pro Router that you can have a even greater WiFi experience.Not a lot is known about this feature that I'm going to explain to you in regards to TX Power levels. Now this would be a usef...

IAM6 by Investigator
  • 42 Views
  • 1 replies
  • 0 Helpful

Open reach cancelling orders

Horrendous experience with EE. 3 orders placed for a broad band router each time Iv been told by EE it would be sorted and open reach cancels it because they don’t recognise my post code even though they sent a router here weeks ago. EE no help they ...

Take EE to the court

Hi if anyone has issue with Ee like me please join to make a group claim against Ee, my sim disconnected I can not call and receive calls, the advices are layers. Join with me to make a claim

emil1975 by Investigator
  • 53 Views
  • 5 replies
  • 1 Helpful

Poor 5G Standalone performance

I've recently received 5G Standalone coverage here in Ipswich but the performance in my home is very poor compared to non-standalone.I have also verified via iPhone field test that I am getting a standalone signal. When I do it's pretty much always t...

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5GEE by Explorer
  • 7 Views
  • 1 replies
  • 0 Helpful

Smart Wifi pro wired backhaul issues

HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...

wenklaw by Established Contributor
  • 672 Views
  • 43 replies
  • 4 Helpful