Community Activity

SMART 5G Hub and EE TV?

Hello, I am a technophobe currently without Broadband and TV post a house move. To cut a long story short I'm looking at getting a Smart Hub 5GEE Home Router 18m 500GB and wonder whether I will be able to get EE / BT TV or not? Can anyone help please...

EJJ011 by New Member
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£7 Paired watch plan not includes in my All rounder plan

I upgraded to All Rounder plan last week and set up a new Apple watch ultra (apple watch not bought from EE )paired watch sim which £7 per month. And I mentioned that EE website shows "Select the £7 per month paired watch SIM, as this is included in ...

NeilFG by Explorer
  • 543 Views
  • 5 replies
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Order number

Where do I find the order number. I'm waiting on a phone getting delivered which is ordered over the phone but not sure when it's coming? 

Issue with Calling Greece While Roaming in the US

I’m currently roaming in the United States and have the international roaming add-on active on my account. When I first arrived, I was able to make calls to Greece without any issues. However, starting the following day, I’ve been unable to connect c...

Elina_K by Investigator
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  • 1 replies
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Google One Add-on not deactivated

Hello,I used to have a SIM only plan which included the Google One add-on and was activated successfully. I've since downgraded to a plan without any add-ons, however the Google One plan is still showing as active in my Google Account. I'm unable to ...

Sidders4 by Investigator
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  • 2 replies
  • 0 Helpful

Handsets constantly having to synchronise

I fairly recently moved from BT to EE. There have been issues with my digital handsets ever since and it just seems to be getting worse. They will randomly drop out and become unusable whilst they synchronise again and again.

Neil8568 by Investigator
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  • 8 replies
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Smart hub ip address setup tech info needed.

Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...

Andy2315 by Explorer
  • 79 Views
  • 3 replies
  • 1 Helpful