2113589members
1031online
1314209posts
Community Activity
Phone problem while in call
Every time I ring out of receive a call the other person tells me it sounds like I'm under water.. but I have put my SIM card in 2 different phones and it's still the same problem . Any ideas
Gifting data
I'm not sure if I am the only person having this issue currently. It's been many months/ nearly a year since I have tried to gift data like I would normally do before. Previously there were no issues at all and it was very simple to do on the app, bu...
Juddering on streaming channels and live channels through EE TV Box Pro
Hi, I have worsening screen judder through my EE TV Box pro & full works broadband. Despite many calls and an engineer visit I still get juddering. It makes no difference hard wired (Cat 7) or Wi-Fi. When I watch the same films/programmes via Wi-Fi o...
I am in Poland, I have a signal but I cant make a phonecalls and receive phoneca
I am in Poland, I have a signal but I cant make a phonecalls and receive phonecalls since a few days. Can you help?I cant find the way to email ee and I am not able to call ee. *********** [Mod edit: Please do not post personal information on the pub...
Transferred in error by EE without PAC code given.
I asked for a friends and family SIM to transfer a second phone number to EE. The SIM arrived and I got a PAC number from Three but did NOT give it to EE due to a change of plan. All should have continued as before.The SIM remained in an unopened env...
Resolved! I've tried to use an EE gamecard twice to buy Xbox gamepass
Twice I haven't received a code, beginning to think this company doesn't live up to any promises after it failed me on broadband too.
Getting very frustrated porting one of two numbers
It seems that because i have two numbers on my account ( for over 5 years) it's proving difficult via the ee app to get my pac code! It says go to switching on the app yet no such option exists. Seems a real rip off they make it so impossible. No.li...
Apple TV connectivity issues with Smart Wifi Pro
First up I should state that I have reported the issue posted below to EE Customer Services, but I thought it worthwhile posting here in case others are searching.I have a new service connected (1.6gbps service) with a Smart Hub Pro and multiple Smar...
Tnt sports Ultimate on discovery app
Hi new EE customer here and I have chosen tnt sports as my add on. Currently watching the FA CUP live which is broadcast on the ultimate 4k channel but I can't find this anywhere on the discovery plus app it only shows up on tnt sports 1.I have the a...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
