Community Activity

Placed order 'please call to discuss order'

Hi there.  Just placed an order for a pay monthly phone with EE, got to payment screen the upfront cost has been taken from my bank but then I got a thanks for your order screen and it said 'please call us to discuss we need to confirm a few details'...

JamieLeeWV by Investigator
  • 36767 Views
  • 28 replies
  • 8 Helpful

Resolved! Re: App login not working

Having severe account woes here too, and not for the first time This time, after not logging in for a long time (couple of years?), my account seemingly disappeared. Couldn't log in. Error messages when I tried to reset the password (just in case, bu...

Final bill & refund

HelloSo I left EE and started my new broadband service with sky on Tuesday 5th August.My last bill was on the 24 July which covers 24 Jul - 23 Aug for £47, and has left my bank account this week.So can I expect a refund and a closing account bill? Wh...

wy2k by Valued Contributor
  • 7 Views
  • 0 replies
  • 0 Helpful

EE Pro Router Feature Request

Hi everyone,I hope this topic will help some of you who have EE Pro Router that you can have a even greater WiFi experience.Not a lot is known about this feature that I'm going to explain to you in regards to TX Power levels. Now this would be a usef...

IAM6 by Contributor
  • 70 Views
  • 3 replies
  • 0 Helpful

1.6 Gbps Next Gen Home Move Issues

Hi, I am having an absolute nightmare transferring my 1.6Gbps package from my current address to my new address. Is is a very long story but essentially I rang 3 weeks in advance as I should have, booked in an Openreach visit to replace the ONT,  and...

ChrisP99 by Contributor
  • 339 Views
  • 2 replies
  • 0 Helpful