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Community Activity
Not Able to view Broadband and EE TV bill on App or Website
I joined EE Broadband and EE TV from BT back in October 2024. I already had an EE Mobile account.Since joining I have not been able to view any account details for my Broadband or TV, although my direct debit is being taken OK. When I phone the hel...
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Network Coverage in Woodbridge
I have not been able to get a signature on my phone in Woodbridge for weeks. I use mobile apps for parking and am having to use cash in the machines which is all very well if you have cash available. Very frustratin! Maybe I should switch to O2!
Making and receiving calls
Hi I am having trouble making and recieving calls, I am currently in the USA and I have the full works tariff, it was working fine a week ago and now I’m getting no dial when making a call so I can’t even contact EE support.I have tried all settings ...
Order gone missing
So i ordered a phonelast thursday from the ee store, was supposed to of been delivered last friday but i was out, parcelforce left a card saying its at my local post office, this is not the case, i have been twice now and they donr have it, i emailed...
EE broadband will not link in the app
I have just been moved from BT broadband to EE, I already have an EE mobile account but I cannot link my account in the app, had several conversations with EE CS and the tech team but still not resolved, are there any known issues with the app and li...
Change physical SIM for eSIM - How is this done, im totally baffled. Help needed
Good afternoon! I recieved a message from EE stating that I could update my physical sim to an esim. Sounds good, but I'm totally baffled and getting ready to give up.Can someone reply with the step by step method of doing the (Which buttons to click...
I have problems with my phone network and the mast my phone rebooted twice
I have problems with my phone network and the mast my phone rebooted twice and it gooses to emergency calls, please keep up dated
Pay as you go
Hello, I am an Ee pay as you go customer abroad in Thailand. I would like to send a text but they are not delivering please can you help? This morning I put £5 on my account.
