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Community Activity
Immoral and illogical early termination fee (moving from Plusnet)
EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...
Changing from old provider to EE
Hi I recently changed from Sky to EE. The salesman who came to my door told me EE do all the work for you & everything would be transferred. I have just found out this is not the case & still have a Sky account too, owing over £200. Did anyone el...
Roaming abroad add-on for one of my additional phones
I have 3 phones on my account and want to use the Roaming Abroad add-on on one of the other phones that is not my main phone. Is this possible?
Resolved! Parental consent
Can you please take my parental restriction off
Resolved! Web Protect
As above I have received an email advising I have switched Web Protect off. But I did not.I have read this thread (https://community.ee.co.uk/t5/Broadband-Landline/I-just-got-an-email-telling-that-I-had-switched-off...) and the advice there doesn't h...
Left EE but billed full amount
Hi I left EE with my mobile number pac code and my chromebook number stac code completing transfer on Friday 26th. I received 2 final bill amounts for early cancellation of approx £11.00.I've just discovered I've been billed the full amount of almost...
Wifi controls not available in EE App.
I recently renewed my BT broadband deal and switched to EE. Unfortunately whilst I was perfectly able to utilise Parental Controls in the BT App the EE App just doesn't work, when I select Wifi Controls it simply gives me a message 'We can't load thi...
Gigabyte GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass
Back at the end of January i Ordered Gigabyte GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass Ultimate only to find out that i was being charged extra for the game pass so i cancelled it and now i have no game pas and should of...
Resolved! moving from bt mobile more than 3 sims
i have three sims for the family on bt im trying to move them to ee but can only put 2 sims in basket?anyone know why i cant have more than 3?
EE BIG SPORT PACKAGE poor reception on Sky Sports Hd
I have the EE Big sports package.my broadband connection is good and I can watch TNT Sports HD without any issues. But Sky sports HD has terrible pixelation and sound break up. I can watch Sky Sports Tv fine through the NOW tv app and the Discovery +...
