Community Activity

Resolved! Roaming in Germany - What is the current situation?

When I went to Germany before Covid, my phone always connected to the telekom.de network. I always got a great signal which was really fast (30 MBPS +).   Since 2021, this has changed for the worse. My phone now connects to o2-de, which often says 4G...

Theo77 by Established Contributor
  • 6800 Views
  • 28 replies
  • 13 Helpful

Sim problem

Hey, how are you doing? I was using my phone with my SIM card perfectly yesterday. All of a sudden, it just stopped working and started saying “No SIM card.” I restarted my phone and checked the SIM card again. Unfortunately, it’s still saying “No in...

Bexzy by Explorer
  • 23 Views
  • 4 replies
  • 2 Helpful

EE app and website not working

Whenever I try to login to EE app I get this page. It’s been doing it for about a week now. I’ve changed my passwords and still the same. The website does it to me too. I’m trying to access live chat but obviously can’t as can’t get in the app.

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eSIM number still showing as my temporary number

Hi, I’ve recently swapped from Talkmobile to EE and brought my number with me.The transfer went through but my eSIM number still shows as the temporary one and not my actual number. How do I go about getting this changed, I’ve tried to change it in t...

DeanT1991 by Investigator
  • 20 Views
  • 5 replies
  • 2 Helpful

Roaming in USA

Hi, I've added the Roam Abroad Pass, and made sure I have removed my spend cap, but I am still unable to use specific services such as Uber while I'm on 4G. It is allowing me to send messages via WhatsApp, and check services such as the news, however...

Cht19799 by Investigator
  • 64 Views
  • 8 replies
  • 2 Helpful

EE is not accepting my payment and my bill is now overdue

I've tried repeatedly to pay this bill on EE's website on multiple devices and with multiple cards and it keeps just saying that the service is not available. Now my bill is overdue and there seems to be nobody who can help me. It is incredibly frust...

DRust by Investigator
  • 143 Views
  • 13 replies
  • 5 Helpful

Sound bar problems

I have eetv pro box with a 4k panasonic tv snd goodmans compact soundbar 30w.I get great sound from the red/yellow coaxial cables sound bar - dvd player. Which is hdmi connected to tvNot able to get sound on hdmi setting one end is in the eARC on tv ...

Jr1948 by Investigator
  • 49 Views
  • 2 replies
  • 0 Helpful