Community Activity
Need urgent refund but phone lines down
Agreed with EE that my direct debit was cancelled and I’d pay on the phone on 28th payday. Also was promised an immediate refund for international roaming which was tried unsuccessfully by customer service to resolve my 4G internet not working.Just w...
Broadband
Having just moved from BT to EE , ( I was told I had too as BT don’t offer the service anymore ) SAME COMPANY …hmmim in an area where full fibre is not available to me , to which I’m aware .My only choice was essential 67 package which offered the sa...
Outage.
U seriously need to sort this network out I'm always 1 bar your taking 4g down but no dam 5g in places whats wrong with u. I was ment to have a support call today I have alot health issues an u fked that up just cos I'm on EE...... signal allllll way...
Masts in Clapham
I made the mistake of joining this network a month ago. Since I hen I've been gaslight high up and low down, I've often been refused customer service because I refused to factory reset my phone too.So the masts in the area seems to be no longer worki...
Unable to make calls or contact 150
Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...
network down
hello guys just wanted to say it’s not a good day for EE customers i have had no network for over a hour now probably more than that to be honest i am just wondering if it’s only the area that i’m in that is being affected i’m down EC1V AREA And even...
Smart Hub 2 - USB Networking
Hi,I've been reading that the USB port at the back of the EE Smart Hub 2 router cannot be used to connect a USB Flash drive to the network. At least, there is no discovery of a USB stick on the Manager Hub/App. So, I'm led to believe it is only ther...
Unlimited Full Works/ for iPhone
Was looking at “Unlimited full works” sim deal so I can get Xbox game pass included. Until I noticed the “Unlimited Full Works for iPhone” does not include game pass. Currently on iPhone 14 and now confused if I can still get the Unlimited Full Works...
Apple Watch Delivery
Hey allOrdered a new Apple Watch Series 10 earlier in the week. I thought "well, wife is home, she can take delivery for me". Well, unknown to me, DPD tried to deliver today. Wife calls "what's the code for delivery"? "What code"? I ask. Well, t...
Unable to access the account in EE app or website
I cannot access to see my bill and make a payment online or via 150