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Community Activity
Why is my broadband not showing up on the website when I login.
I have been paying for broadband for several moths from you, but I am not living in the property yet, I wanted to use your EE Wifi service, but for some reason my broadband package has not moved over from BT to your website, yet I'm paying you.
Adding Now Entertainment to EE Mini TV box
Just got EE fiber BB installed today and set up the ee mini TV box. I signed up to the Big sports package. All working as should. But I didn't realise U&Alibi was a premium channel. I want to what ever subscription it falls under. For the life of me ...
Samsung DU7100 43 inch TV with TNT Sports 24m Bundle
Good Morning all,I recently purchased the TV package with TNT sports included for 24 months.I have followed advice on previous posts on here however have not been able to activate my subscription.Some are suggesting I should have received a link, I h...
SKY sports HD breaking up
Hi, My sky sports HD channels are unwatchable and break up 30 seconds into watching them, all other HD channels work fine no issues with TNT HD etc I've done normal troubleshooting rebooting router etc but nothing fixes it and again it's only sky spo...
Help with understanding Data Access Report (may need further investigation)
Hi,Hope everyone is well. Can anyone help with the Data Access Report I received.The majority of calls listed are MOC but there are duplicate calls to mobile numbers which show for e.g. 24/01/2025 (Call Started) 11:38:18 24/01/2025 (Call Ended) 11:38...
Coverage in Wednesbury
Update: 10 April 2025 Over the past few months, our engineers have been continuing negotiations with the site provider to agree the terms of the build and access the area to start building the equipment for the new mast. Once all negotiations with th...
EE 5G Wifi Router Range
HiI have recently got a EE 5G Wifi mobile router as i live in a rural area and wired connections are unsuitable. Is there a way to extend the range of the router as it does not reach across my whole house? In the past i have used TP links but the new...
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
EE WI-FI question
Greetings,I was on a BT package that provided a free WI-FI extender disc with my router as my room is a Wi-fi dead spot.Recently an engineer came and replaced our BT Smart HUB with an EE SH32B Smart Hub. Unfortunately, the BT Wi-fi extender disk hub...
SMS not being received from multiple retailers
HiI am bout to cancel my EE account after being a member from a number of years can anyone prevent this??I am not receiving SMS messages from multiple retailers including AMAZON UK App and LIDL PLUS App just to name two!!! All have the companies have...
