The EE Community

WiFi 7 extender keeps disconnecting from my ethernet connection

Please can anyone help with this. I have set up the WiFi 7 extender in my office and connected to my pc via an ethernet cable direct. However every so often it disconnects and then switches to WiFi. 

Device List in Hub Manager v EE App

Hi all.  I have connected to FTTP with EE moving away from BT for the better EE hub.  On the BT Smart Hum you could log in to the hub manager via IP address and edit device names, set static IP addresses etc.   However with EE you have to do it via t...

Can’t activate Discovery+

EE TV went live this morning, but cannot activate Discovery+ Basic which is included with my package just keep getting this message.. discovery+ Basic You’ll go to discoveryplus.com to create your account and activate. We've had a problem loading thi...

Landline - why have I lost caller ID

Can anyone help. My landline no longer shows caller id on incoming calls!

Change payment date

Hi had second bill for broadband and won’t let me change payment date always comes up with can’t do this at moment should have been able to do this after first bill

Live TV will not work but apps work fine

I have recently changed from BT TV to EE TV and set up a pro and mini box in two rooms to receive EE TV via wifi. Neither TV has an aerial connection nor an ethernet cable connection. During the set up process each box 'found' 133 channels.I can view...

Hi just to let you know I haven't contacted EE customer support about my issue

Great Edinburgh Experience with Juliet

One of your representatives (Juliet L, Edinburgh) came by to ask for feedback on network speed due to some people claiming network speed had gone down. We were shocked to hear she'd only been working a week given how professional and charismatic she ...