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EE 5G Wifi Router Range

SamBalmer
Explorer

Hi

I have recently got a EE 5G Wifi mobile router as i live in a rural area and wired connections are unsuitable. Is there a way to extend the range of the router as it does not reach across my whole house? In the past i have used TP links but the new device does not have an ethernet slot. Do i need another version of TP link, an official extender or another router?

Thanks 

7 REPLIES 7
Northerner
EE Community Star
EE Community Star

Hi @SamBalmer 

Which 5G router do you have.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
SamBalmer
Explorer

Hi

Its the 5GWiFi 2 wireless router on a sim.

Thanks

Northerner
EE Community Star
EE Community Star

Hi @SamBalmer 

Have you tried moving it.  I see what you mean there are no ports and this is a basic router. 

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
SamBalmer
Explorer

Hi

Yes i have moved it halfway through my house. The tv on one end does not receive it and my office PC only gets 3MBS.

My house is a converted farm building and mostly a bungalow so it has a large footprint. Im just concerned as i have a baby due and the router will not pick up a baby monitor where i need it.

 

Thanks

The EE Smart 5G Hub may have been more suitable as it has 2 Ethernet ports. If you ordered it online or by phone & received it in the last 14 days you could invoke your statutory cooling-off period & return it for a refund.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
SamBalmer
Explorer

Thank you both,

I have spoken to EE and they are sending me a Smart Hub.

I will need extenders such as TP links to bounce the signal round my house. 

I do own some but not sure what model they are.

Your advise is very much appreciated.

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP