Community Activity
Switch broadband
I switch from bt to EE broadband. Whay EE don't send first broadband to I don't lost Internet in home. When I get new broadband then I can old bt broadband send straytawhey back.
Resolved! EE Perks - Change of process?
Last Friday I upgraded my handset to the Honor V3, on Saturday I called up and added on the EE perk which gave me 20% off the price. I decided that I didn't like the handset so sent it back, when the upgrade was reversed I ordered the Magic 7 Pro, Fr...
Something wrong going to EE
I can't seem to link my EE mobile phone account with my broadband.It's sayingYour details don’t fully match those on the billing account Call 150 from your EE mobile or 0800 956 6000 from any other phone to get help.You can quote error code: Given Na...
Making emergency calls on a tablet
I'm about to give up my landline, so I will rely on my mobile phone to make 999 emergency calls. I also have a tablet with a SIM, but as far as I know, it can't make calls—it's a data-only contract. However, when I hold the side button, an Emergency ...
Urgently need to leave EE
I was missold when I phoned up BT with a simple enquiry about an additional booster. Told it's all EE now and this would be an amazing package etcIt's terrible. Signal is awful. Drops constantly. Only covers half the house. Booster won't connect at a...
Resolved! Unable to link broadband account and unable to view bill
Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I was told it would be passed to technical support. I made another call yesterday and was told to visi...
Can't access private mail server.
Following my house move my broadband was installed March 27th. I noticed that I could not access my private email server. however I could access my email using the mobile network (EE) and on broadband using my VPN app. I did some testing.1) without t...
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
Unable to join EE public wifi.
I have an EE broadband contract which works fine in my home, has been set up, is active, no problems.I am trying to opt-in to the EE hotspots out in public, and have tried multiple devices, multiple hotspots and on different days. I am able to log in...