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Making emergency calls on a tablet

JMT1
Investigator
Investigator

I'm about to give up my landline, so I will rely on my mobile phone to make 999 emergency calls. I also have a tablet with a SIM, but as far as I know, it can't make calls—it's a data-only contract. However, when I hold the side button, an Emergency option appears. Will this work? I would love to test it, but I fear that would get me into trouble!

12 REPLIES 12
Schockwave
EE Community Star
EE Community Star

Hello @JMT1 ,

Welcome to the community,

In phone settingss,  have you enabled  calls on other devices? This is what I have on my IPhone and it works?

Have you noticed when receiving calls on your mobile that the tablet also rings?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Thanks, Schockwave. My devices are Android, and I don't know if that makes a difference.

Schockwave
EE Community Star
EE Community Star

@JMT1 , I have no idea with Android, but I would suggest checking settings, phone and see if it says calls on other devices, hopefully someone who has Android will be able to answer your question or agree with what I have written.

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

A data SIM may still make & receive calls as long as the device it is in is capable. It's just that they are not included in its allowances.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Northerner
EE Community Star
EE Community Star

@JMT1 wrote:

Thanks, Schockwave. My devices are Android, and I don't know if that makes a difference.


That option is to contact your emergency contact. The settings are under safety and emergency. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thanks for that information. I've added some emergency contacts, and their information comes up even with locked screen. Their phone numbers are visible, but actually calling them is disabled.

Thanks for that info. Having checked the EE website I see that I could get an Add-on "Calling in the UK" for £6.17/month.

However that doesn't answer my question: will calling 999 using Emergency on the power off screen work even WITHOUT this add-on?

Ritu_D
EE Community Support Team

Hi @JMT1 

I can confirm as long as the device you have the data sim card in allows calls, you should be able to dial emergency services numbers without the add-on.

 

 

Thanks for the info about not needing an add-on, but how can I tell if a data SIM card allows calls or not?