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Making emergency calls on a tablet

JMT1
Investigator
Investigator

I'm about to give up my landline, so I will rely on my mobile phone to make 999 emergency calls. I also have a tablet with a SIM, but as far as I know, it can't make calls—it's a data-only contract. However, when I hold the side button, an Emergency option appears. Will this work? I would love to test it, but I fear that would get me into trouble!

14 REPLIES 14
Ritu_D
EE Community Support Team

Hi @JMT1 

You could try dialling 150 from the data sim card in the tablet if this works then emergency calls will work. 

 

 

Hi @Ritu_D 

Thanks for the suggestion. If I use the ordinary keypad and dial 150, I get "Line busy", but this is not a true message because I get it with ANY number I dial (presumably because I'm not allowed to make calls from my tablet). If on the other hand, I go to the  power off page and use the emergency keypad it says "Can't call 150 is not an emergency number." So I still don't know.

Lesley_W
EE Community Support Team

Thanks for trying that @JMT1 

I'd recommend giving our team a call so they can check the plan you are on as it may not be capable of calls. They will be able to discuss options if this is something you were wanting to do.

Lesley

JMT1
Investigator
Investigator

In case anyone is wondering about the outcome, I took Lesley's advice and phoned EE. I was told that although my tablet is capable of making calls, the package I'm on doesn't allow any calls at all. My hope that emergency calls might be exempt does not apply. Therefore, I have two options: increase my monthly payments (for 24 months) to allow calls, or buy the very simplest, cheapest PAYG mobile. If you recall my landline is going next week and I want a backup for 999 calls should my mobile be out of action.

XRaySpeX
EE Community Star
EE Community Star

@JMT1 wrote:

the package I'm on doesn't allow any calls at all. 


Surely it's not "allow" but "cover" making calls. You should be able to make calls but your plan allowances doesn't cover their cost, so you have to pay for them on a per-min basis.

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