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Re: How to disable voicemail on mobile phone?

TaniaE
Explorer

Just taken out £13 package with EE. Voicemail was suddenly imposed by EE between yesterday and today, which means I missed important calls. After all, that's what a phone is for. It's a serious blip which should never happen and EE needs to deal with urgently. Anyway, I simply turned off my mobile completely and making phone calls in and out was reinstated. But had it not worked, what would have happened if someone needed to call me with an emergency? EE technicians please note.

2 REPLIES 2
TaniaE
Explorer

I've just taken out the EE £13/month package. Between yesterday and today, EE has apparently imposed voicemail on me, which effectively blocks incoming calls. This is DANGEROUS, not just irritating, for obvious reasons. I've tried turning off the mobile completely and on again. This enabled one incoming call, but then the voicemail reimposed itself. PLEASE CAN THE TECHIES AT EE RECTIFY THIS SERIOUS BLIP IMMEDIATELY.

XRaySpeX
EE Community Star
EE Community Star

@TaniaE : Text VM OFF to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP