Community Activity

Smart Wifi pro wired backhaul issues

HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...

wenklaw by Established Contributor
  • 649 Views
  • 40 replies
  • 4 Helpful

Want to leave ee

Trying to end contract with ee, but they’re making it impossible! How do I do anything else? Please help

Pathetic Service

Been unable to use the EE app for ages.Thinking of going elsewhere!!!!!!! PS WANTED AN UPGRADE BUT YOU HAVE BLOWN THAT!

EE Hub Pro Firmware issue SH4-1

So had the EE 1.6gb broadband for a few months and generally its been running fine, we had an inital replacement router as the original was overheating and cutting off and the replacement has been working fine for months.Around two weeks ago i notice...

Resolved! Data usage

Hi,  I have unlimited data at the moment, but trying to find out what I use on average a month without having to call again. Trying to see if I can lower my allowance to make my contract cheaper when I upgrade.  

Resolved! Can't track order, website broken

I ordered a new phone that said it was in stock on Wednesday, but when I try to track the order i click on mobile phone option, and it just takes me to the "link a sim" page and I can't track anything. I called the helpline but they couldn't see what...

WoolMam31 by Investigator
  • 257 Views
  • 10 replies
  • 3 Helpful