Community Activity

EE Pro Router Feature Request

Hi everyone,I hope this topic will help some of you who have EE Pro Router that you can have a even greater WiFi experience.Not a lot is known about this feature that I'm going to explain to you in regards to TX Power levels. Now this would be a usef...

IAM6 by Contributor
  • 74 Views
  • 4 replies
  • 0 Helpful

Now TV Boost Ultra - is this available on EE

Just bought a new tv and wanted to watch sky sports on ultra HD (via Now TV)Spoke to someone at EE and they said I was paying for the UHD package, but the UHD channels are not available on the guide.  When I go to the Now TV app, I can see that my vi...

Fatmex79 by Investigator
  • 709 Views
  • 19 replies
  • 5 Helpful

Insurance claim

Hello there, Due to my SPen in s23 ultra snapping and top half lodged in phone, EE have accepted a Claim and said the phone is not repairable so will issue a refurbished one (It is repairable just need long tweezers to remove the SPen then replace it...

AAccers by Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

Browsers extremely slow

Recently upgraded from BT Full Fibre to EE 1 GB broadband; speeds at Hub are great still browsers are taking excruciatingly long to load any page. Tried clearing cache and cookies, no joys.Any recommendations greatly appreciated Best

NavRitu by Investigator
  • 1129 Views
  • 14 replies
  • 0 Helpful

1.6 Gbps ONT size

I undertand that to upgrade to EE's 1.6 Gbps service, I'd need an ONT upgrade to one with 2.5 Gbps ethernet ports. Can anyone tell me the dimensions of that ONT, please?

GC_Wood by Contributor
  • 52 Views
  • 2 replies
  • 0 Helpful

Smart WiFi Pro Connection Issue

I pay £10 a month for a Smart Hub Pro and a Smart WiFi Pro as I had a lot of dead zones in my house so the Pro removes these. However, since the weekend my Smart WiFi Pro refuses to connect to my Smart Hub Pro, and no matter what I do it doesn't seem...