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Can you seperate the wifi bands and name on ee smart hub pro

TheWirralWhite
Contributor
Contributor

Having major connection issues with all my chromecasts since upgrading to Android 14, guaranteed google will say opt for just 5g bands,  if this possible seen conflicting info saying possible on some ee routers but not all?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Not on the Main Wifi SSID but I believe (there is on the SH Plus) there is a separate Compatible WiFi SSID that you can also use.

Try setting up Compatible WiFi on the router under Advanced > Wireless Settings & connect your device to that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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12 REPLIES 12
XRaySpeX
EE Community Star
EE Community Star

Not on the Main Wifi SSID but I believe (there is on the SH Plus) there is a separate Compatible WiFi SSID that you can also use.

Try setting up Compatible WiFi on the router under Advanced > Wireless Settings & connect your device to that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Will this allow me to specify 5g for it?

Yes, you can specify to just have 5GHz, or just 2.4GHz, or both 5GHz and 2.4Ghz active on the compatible Wi-Fi mode. 

Yes, both or either 5GHz or 2.4GHz bands.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Tried and for some reason beyond me the CCwGtv seethe the compatibility band but doesn't recognise password even though correct, think more of a update to the chromecasts  OS issue as all 3 of my devices are affected.

Also see compatibility but just see ability to turn on and off the 5g other grayed out.

Some say removing the '-' or any other symbols from the Compatible SSID might fix it. Some devices don't like 'em.

You should be able the turn ON or OFF the Compatible WiFi's 2.4 GHz band.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Will give that a go 

What version Chromecasts do you have? I’ve got a bunch of Chromecasts/Chromecast Audios and they connect fine to the default WiFi network on my Pro.

Not sure you can turn off 2.4GHz on Compatible WiFi. 

Sadly didn't make any difference,  still have issue, did think was a lil bit of a long shot