Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
This seems to be a common failing of the EE broadband hub...After many years with various BT hubs that worked fine, I was switched to the EE hub that has been a pain and nowhere as easy to access as the last BT hub. The app for 'controlling' the hub ...
I have been told my Tado that I need to pair the thermostat onto 2.4GHz band, or switch off 5GHz band. I don't want to switch off 5GHz band just to accommodate 1 device manufacturer, I have, from BT days, the BT router, is there a way to get that dev...
Hi my broadband was supposed to be connected on Friday I received emails and texts from openreach saying you up and running if there's a problem text not working as I've done then nothing and still no broadband, it just says connected without Interne...
Can’t seem to look get it to the manage broadband on the app it was working but just comes up that there’s a problem and to try again later I did speak to ee on 30th sept and they sorted it but it’s not appearing again now anyone have the same issue?
Hi community,This is an informative post more than a question. I have been having issues with parental controls not blocking adult websites including those with obvious related words in their names, (e.g. p***hub.com) and EE have been investigating f...
Bungalow, hub at one end, on its own providing virtually no useable wifi at other. So previously used BT smart hub mesh system and one dish, which proved very reliable. Changed over to EE, found could not use same position for smart wifi plus extende...
Hello all, im having problems with EE ever since I signed up to them, I went with a broadband connection that was free for 3 months (then they took 165 payment on first month and couldnt tell me the reason) (I have since been refunded but now payment...
Hi everyone, so currently I have EE part fibre broadband as it's not available in my area yet. But today I went on sky broadband checker and after putting my address in the deals that were on offer was full fibre all the way up to a gigabyte, but sky...
