Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello I got hooked up with EE broadband yesterday & i also payed for the WiFi enhancer and I get to stage 3 where it attempts to lower the ping and my internet seems to drop while its attempting to do so, I did this because everytime I’m on my cons...
Competitors to EE much cheaper help please
I recently moved to EE (new hub) from BT.A Belgian store that I use regularly won't now connect in Safari or Chrome. It's giving the 'secure connection' in Safari and the blocked site message in Chrome.I've discovered Web Protect settings here: https...
I have had the smart hub pro since last year now i brought a 10 gig pci card for it and it was working great getting the 1.6 speed all the time now for some reason the speed has went down to under 1 gig as i said the speed was working fine and now it...
Hi all,i’m wondering if anybody can assist me please. I have the EE Smart hub pro router but the app has changed and now says that I have a smart hub plus after deleting and reinstalling the app. I can’t see a way to change the router that I have on ...
I have a bt Smarthub. When I have been running a speed test previously from the EE iOS app it has worked perfectly. Since the last update of the app, the speed test runs but then gives me an error message saying it failed to run.any ideas please? 3rd...
Hi everyone,I'm trying to set up port forwarding on my Flint 2 router and I’m completely lost. My goal is to keep the Flint 2 at home and use a GL-1300 Slate Plus as my travel router so I can access my home network remotely while abroad.Here’s the is...
My Toshiba satellite laptop doesn't connect to my home broadband but all other devices are working. Why?
I call EE yesterday and he set me up and account and ordered me broadband but I have no confirmation email or know any of the details to access this account - all I know is I paid £6.98 for delivery - what should I do?
