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Broadband app issue

Spikeymaria
Established Contributor
Established Contributor

‎06-10-2025 09:13 AM

Can’t seem to look get it to the manage broadband on the app it was working but just comes up that there’s a problem and to try again later I did speak to ee on 30th sept and they sorted it but it’s not appearing again now anyone have the same issue?

0 Helpful
2 REPLIES 2
JimM11
Community Hero
Community Hero

‎06-10-2025 11:03 AM

@Spikeymaria EE CS call them and find out if you app/account is ok!

0 Helpful
Peter_W
EE Community Support Team

‎06-10-2025 11:29 AM

Hi @Spikeymaria!

If you haven't already, it's worth checking to make sure that both the app itself, along with your phone's software, are fully up to date. 

If this is all looking good, then like @JimM11 mentioned please give our team a call, and they'll be able to help you investigate further.

Peter

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