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500mbs

richardmurray20
Visitor

‎27-10-2025 09:23 PM

richardmurray20_0-1761600183678.png
We are lucky if we get this speed.

 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎27-10-2025 09:43 PM - edited ‎27-10-2025 09:43 PM

Is that speed test done wired? If not, repeat it wired.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎27-10-2025 09:46 PM

@richardmurray20  What speed do you get via EEs own network speed check?  It’s accessible via your EE account or even the EE app.  This will test the speed to the router and then to the device from the router. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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JimM11
Community Hero
Community Hero

‎27-10-2025 10:51 PM

@richardmurray20 Speed test wireless connected over 20 devices all online, nothing stopped, selected your ookla server as the same tested and captured. Picture attached. So what you should be seeing on a well behaved network!

FF500 feed, time about 10.40pmFF500 feed, time about 10.40pm

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