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Community Activity
New Contract
Last week set up a new sim and broad band contract all OK, just received an email saying I've cancelled it? This is not the case can you advise TIA
Help getting full 1.6gb from Asus router(2.5Gbps capable) EE hub shows 1676Mbps
Hi,I'm hoping someone can help with an issue I'm having using a third-party router( ROG Rapture GT6 | Gaming WiFi Router | ASUS ROG UK).With EE's hub, I receive a speed of just over 1.6 Gbps. However, I would like to be able to use my Asus ROG Raptur...
MOBILE DATA NOT WORKING!!!
Hi, i recently just purchased a £10 pack to renew but its not working. I got a confirmation mail and text but its not working. Can I know what is going on, because this isn't nice. I purchased out of a matter of urgency and now I can't do what I want...
Resolved! Scam calls offering 40% discount
020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...
No picture
I don’t have a picture from my main set top box only sound I have changed the cable and turned the box off at the wall but nothing I can never get through on the phone
Signal issues
I'm having the same issue and it's killing me now! Call 150 for advice?? I can't! There's no signal! Even when it says I have 4g of 5g, there is nothing!! This is happening anywhere - home, central London, Manchester! Wifi works fine, I've tested...
EE tv
I don’t have a picture from my main set top. Ox. I have changed the hmdicable but still no picture
2 factor and passkey options missing from my account
I see that EE now offers both 2 factor authentication and passkeys, however I cannot see this being actually offered on my account. Does anyone know if this is progressively being rolled out, or is there a hidden mention outside of the profile/securi...
Sorted problem with temp SIM number used alongside ported number
Lots of posts with solutions to temp SIM number still being used after porting required number but mostly with this temp number still listed in My number. My problem was the temp number linked to messages sent, despite ported number being correct ev...
I've purchased WiFi 7 from 3rd party, help needed.
So I've upgraded to WiFi 7 from a 3rd party source but I'm having difficulty adding it to the app, has anyone else experienced this and is there a workaround? Also experiencing connectivity issues between the hub and the extender. I keep getting a fl...
