The EE Community

BroadBand speed

Hello, i am just wonder if the 900MBPS deal for full broadbrand is good. as of right now i am with virgin media and my speed is 264 i am assuming the EE one is better. can anyone help me decide?

I am not receiving OTP (one time passwords) from India on my UK mobile number

Cannot Activate TNT Sports

Hi,I have tried activating my TNT sports account as my inclusive extra but I am receiving a "Technical Difficulties" error when I enter my mobile number and the PIN code sent to my mobile.I have tried both using my mobile and a laptop browser to no a...

iPhone 16 pro

I have only had my iPhone 16 pro a short while. It is disappointing on all levels. Slow, hangs, unable to stop the clicking (no, sound and haptics > keyboard feed back doesn’t work). I hadn’t realised how much better iPhone 14 Pro was. It really incr...

Overcharging

HiFor three months I was charged for “The Works” for which I never signed up for. After a frustrating hour and a half call to ee I gave up and called the following day. There is just so many times you can be repeating your problem only to have it rep...

Data very slow at my home postcode

Hi Data very slow at my home postcode. Have done everything to fix the issue. Difficult to browse the Internet sometimes says no Internet. Only at my postcode everywhere else fine. Can't seem to report myself because it brings an error up. Reported i...

EE digital voice with own router

I'm currently with BT with 1G fibre and the BT SmartHub 2.I also need digital voice so have my primary DECT handset plugged directly into the SmartHub 2.I’m about to move to EE on a far better broadband/mobile deal.I’m also planning on switching to m...

Scammed

Please can anyone advise me, I waw silly enough to fall for 'your bill wasn't paid, please update your account details ' which I stupidly confirmed.It was swiftly followed by check the EE account and all was fine, I froze my card immediately. Do i ne...

Can't remember my account number