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Community Activity
Change payment card details
I'm trying to update payment card details using the app and online site. The manage tab on my app doesn't show a payments and billing option. Can someone help please with clear step instructions as I'm running out of credit and only need to add a new...
Internet issues
I carn access Facebook tiktok or snapchat once I have came off WiFi iv tried closeing app restarting my phone deleting catches and still nothing been like it for 2 days now all get it error or Internet not connected what can I do or do I need to take...
No service
I share a plan with my family and nobody has got any service, regardless of us being in different locations. Does anybody know what the issue may be? The bill has been paid for the month.
Activating Discovey+ problem
I am going mad trying to activate Discovery Plus. Followkbg QR code and directly typing in web address , I follow links as EE broadband customer (was previously BT ) and end up at generic EE website page with nowhere to enter PIN code .. tried access...
ee4g mobile router
Hello. I have a 4g mobile ee router that shows the supply as normal... ie the aqua light stays on ...but there is no connection to my laptop. It does this 'shutting down' at least every 24 hours. I have to restart it every time. I have complained abo...
Mobile plan change
My mobile plan is now 20£ more since this evening according to my account even if I have the broadband associated to my account. It should be 17.5£ according to the contract.
Where’s my order?
Hi all, I’ve ordered a new phone had the confirmation email but nothing else, delivery says 1-2 working days and it’s been a while now and haven’t even had anything about delivery. Any help would be appreciated as I’m not able to contact EE directly...
Suggestion Separate Voicemail messages for friends and other calls
I would like the ability to have separate voicemail boxes for different contacts.For example one for family and friends and one or more for other contacts.I think this could be a really useful feature
amazing over the phone support
I spoke to Bobby this evening regarding my EE add ons and he was so lovely, very helpful and looked into everything for me. Couldn’t fault a thing, got everything sorted for me and even gave me some advice for any future improvements i could make via...
Listening to voicemail abroad
I have turned off data roaming. I have let ee know I am abroad via the text message I recieved when I landed. I have connected to the hotels WiFi but I can't pick up my voicemail. I have changed the spend cap on my account please help
