Activating Discovey+ problem

[siobhan32]

I am going mad trying to activate Discovery Plus. Followkbg QR code and directly typing in web address , I follow links as EE broadband customer (was previously BT ) and end up at generic EE website page with nowhere to enter PIN code .. tried accessing Discovery plus directly but they don’t recognise my account .. confused as a tad frustrated 

[Michael_D]

Hi @siobhan32 

Welcome to the community.

Have you activated the discovery+ subscription in your EE app or online account first of all?

If not, you can do this under Manage, then TV and Sport and select Activate under the discovery+ section.

Michael