amazing over the phone support

[lornaballard]

I spoke to Bobby this evening regarding my EE add ons and he was so lovely, very helpful and looked into everything for me. Couldn’t fault a thing, got everything sorted for me and even gave me some advice for any future improvements i could make via the app. 

Thank you.

[Michael_D]

Hi @lornaballard 

Welcome to the community.

It is great to hear that Bobby was such a star for you.

Did you catch which of our contact centres he was in so I can try to track him down to pass on your thanks and praise?

Michael

[lornaballard]

i believe it was the newcastle contact centre 

thank you 

[Michael_D]

Brilliant, thanks @lornaballard.

I'll get one of my colleagues to track Bobby down and we'll pass this on to his manager to appreciate the fantastic service.

Take care and have a great day.

Michael