Community Activity
Sim problem
Hey, how are you doing? I was using my phone with my SIM card perfectly yesterday. All of a sudden, it just stopped working and started saying “No SIM card.” I restarted my phone and checked the SIM card again. Unfortunately, it’s still saying “No in...
EE app and website not working
Whenever I try to login to EE app I get this page. It’s been doing it for about a week now. I’ve changed my passwords and still the same. The website does it to me too. I’m trying to access live chat but obviously can’t as can’t get in the app.
eSIM number still showing as my temporary number
Hi, I’ve recently swapped from Talkmobile to EE and brought my number with me.The transfer went through but my eSIM number still shows as the temporary one and not my actual number. How do I go about getting this changed, I’ve tried to change it in t...
Apply to have a mobile phone mast installed
Hi, Wanting to find out how a small business would go about appyling to have a phone mast installed on private land?
Roaming in USA
Hi, I've added the Roam Abroad Pass, and made sure I have removed my spend cap, but I am still unable to use specific services such as Uber while I'm on 4G. It is allowing me to send messages via WhatsApp, and check services such as the news, however...
EE is not accepting my payment and my bill is now overdue
I've tried repeatedly to pay this bill on EE's website on multiple devices and with multiple cards and it keeps just saying that the service is not available. Now my bill is overdue and there seems to be nobody who can help me. It is incredibly frust...
Sound bar problems
I have eetv pro box with a 4k panasonic tv snd goodmans compact soundbar 30w.I get great sound from the red/yellow coaxial cables sound bar - dvd player. Which is hdmi connected to tvNot able to get sound on hdmi setting one end is in the eARC on tv ...
Missing phone upgrade
Hi,I ordered an upgrade and paid for it on March 31st. Since then no phone, no emails and no way to contact you as I am abroad. Please can you respond asap so I can figure out what went wrong. Thanks. I've been an EE customer for over 10 years.
Resolved! Not receiving OTP from Amazon
I've been with EE for nearly 1 year. I receive OTPs from my different organisations. I'm setting up 2FA on Amazon but when I enter my mobile number I don't receive a OTP message. I've spoken to Amazon and they said contact EE. I spoke to EE (150 - Ne...
device banned
im trying to log in to a account but it saying im device banned its a new phonecan someone help please