Community Activity

Calls keep dropping

Hi All.I bought into EE services back in February 25 after around 10 years away and being with VF.  Unfortunately, i also bought a new Samsung S25 Ultra shortly after.   (Makes it difficult to tell if its the device or the network).It does feel like ...

CrazeUK by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Payment system won’t work

I can’t pay my bill, I have tried numerous times, spoke to various people on the phone but it keeps saying something went wrong, my bank informs me nothing is wrong with my card but EE says it isn’t a problem at their end, I can use my card anywhere ...

Vfisher78 by Contributor
  • 360 Views
  • 22 replies
  • 1 Helpful

Extra Charges of £5.99

I noticed my monthly bill has an "Extra charges - Charges for services outside of your plan" on it for £5.99, but no further information. I haven't used any other or extra services outside of the norm and my cap is set to £0. So what am I being charg...

Screenshot 2025-04-29 10.04.19.png

Sony D charges to my EE account not mine

I have received £231 of charges in 1 month to Sony D. EE will not help me and tell me to call the billing company… they cannot do anything about this either. I do not even have a PlayStation. We do not have any text of these charges absolutely nothin...

steph818 by Visitor
  • 6722 Views
  • 80 replies
  • 31 Helpful

Roaming

Hello there,  I have left the UK and forgot to text 150 ROAMING to enable it while abroad.I am now abroad, is there any way to enable it now? I have pay monthly sim. Thanks

Mha362 by Visitor
  • 14 Views
  • 1 replies
  • 1 Helpful