The EE Community

iPhone 16 pro

I have only had my iPhone 16 pro a short while. It is disappointing on all levels. Slow, hangs, unable to stop the clicking (no, sound and haptics > keyboard feed back doesn’t work). I hadn’t realised how much better iPhone 14 Pro was. It really incr...

Overcharging

HiFor three months I was charged for “The Works” for which I never signed up for. After a frustrating hour and a half call to ee I gave up and called the following day. There is just so many times you can be repeating your problem only to have it rep...

Data very slow at my home postcode

Hi Data very slow at my home postcode. Have done everything to fix the issue. Difficult to browse the Internet sometimes says no Internet. Only at my postcode everywhere else fine. Can't seem to report myself because it brings an error up. Reported i...

EE digital voice with own router

I'm currently with BT with 1G fibre and the BT SmartHub 2.I also need digital voice so have my primary DECT handset plugged directly into the SmartHub 2.I’m about to move to EE on a far better broadband/mobile deal.I’m also planning on switching to m...

Scammed

Please can anyone advise me, I waw silly enough to fall for 'your bill wasn't paid, please update your account details ' which I stupidly confirmed.It was swiftly followed by check the EE account and all was fine, I froze my card immediately. Do i ne...

Can't remember my account number

Rcs not working on new sim

I could use rcs this morning but when i changed my sim to another ee sim it just says the sim and phone are longer compatible how do i fix this

Extra mini box

Good afternoon. I have full work tv pack with one mini one recordable box. As l have a large house am l entitled to get second mini box without additional monthly charge. Thanks 

EE Broadband Activation

Can anyone tell me what time of day EE activate their broadband, elderly parents moving from Plusnet to EE tomorrow, have been to check today but not activated yet. Any ideas?