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Community Activity
Roaming in USA
Hi, I've added the Roam Abroad Pass, and made sure I have removed my spend cap, but I am still unable to use specific services such as Uber while I'm on 4G. It is allowing me to send messages via WhatsApp, and check services such as the news, however...
eSIM number still showing as my temporary number
Hi, I’ve recently swapped from Talkmobile to EE and brought my number with me.The transfer went through but my eSIM number still shows as the temporary one and not my actual number. How do I go about getting this changed, I’ve tried to change it in t...
EE is not accepting my payment and my bill is now overdue
I've tried repeatedly to pay this bill on EE's website on multiple devices and with multiple cards and it keeps just saying that the service is not available. Now my bill is overdue and there seems to be nobody who can help me. It is incredibly frust...
Sound bar problems
I have eetv pro box with a 4k panasonic tv snd goodmans compact soundbar 30w.I get great sound from the red/yellow coaxial cables sound bar - dvd player. Which is hdmi connected to tvNot able to get sound on hdmi setting one end is in the eARC on tv ...
Missing phone upgrade
Hi,I ordered an upgrade and paid for it on March 31st. Since then no phone, no emails and no way to contact you as I am abroad. Please can you respond asap so I can figure out what went wrong. Thanks. I've been an EE customer for over 10 years.
Resolved! Not receiving OTP from Amazon
I've been with EE for nearly 1 year. I receive OTPs from my different organisations. I'm setting up 2FA on Amazon but when I enter my mobile number I don't receive a OTP message. I've spoken to Amazon and they said contact EE. I spoke to EE (150 - Ne...
EE app and website not working
Whenever I try to login to EE app I get this page. It’s been doing it for about a week now. I’ve changed my passwords and still the same. The website does it to me too. I’m trying to access live chat but obviously can’t as can’t get in the app.
device banned
im trying to log in to a account but it saying im device banned its a new phonecan someone help please
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On calls no one can hear me and say I sound like a dalek, every day.
Good afternoon,I'm looking for some help please, every single call I make or receive the other person gets frustrated saying they cant hear me and I sound like a robot / dalek.The call usually starts ok for the first minute or so then it happens. We ...
