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Can't track order, website broken

I ordered a new phone that said it was in stock on Wednesday, but when I try to track the order i click on mobile phone option, and it just takes me to the "link a sim" page and I can't track anything. I called the helpline but they couldn't see what...

WoolMam31 by • Investigator
  • 165 Views
  • 5 replies
  • 3 Helpful

Calling to the UK from South Africa on a PAY AS YOU GO

Hi,I have an EE number and am already in South Africa and did not know about setting up roaming before I left. Now when I try and call a number or text a UK number while here in SA it tells me these calls are barred.  So now I cant phone 150 it says ...

PAC code and leaving ED

I have tried to contact EE but the wait times are always excessive and after being on hold several times for at least 15 minutes I have given up.I have read how to request a PAC code but do I have to speak to someone to tell them I want to leave the ...

Liz43- by • Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

EE TV Subscription

Helloi’m just having some advice. I know I’m gonna need to call EE up at some point as each customer is different but I currently have an EETV subscription that I’m not using. I’m looking at cancelling it early and I understand that would be a cancel...

iammbuk by • Skilled Contributor
  • 32 Views
  • 2 replies
  • 1 Helpful

Broadband

Iam due to take over the line in my current property on the 18th of august as the other person did not cancel there service iam trying to use the smart hub in the mean time but it won’t allow me to as I think it’s still picking up the others persons ...

Order

I ordered phone and SIM on 1/8 was showing despatch day after  had no notification no delivery date.im a new customer to EE  and it not looking good at moment 

Repairs

I have booked my phone in for repairs last week. I was told DPD was going to pick it up. How long does it usually take for them to pick up a package? I have had any contact from either EE or DPD.

HOW DO I LEAVE A REVIEW FOR A MEMBER OF STAFF

I would like to leave a review for a member of your team the wonderful lady was called Dina in customer service she went beyond my expectations and was so so polite , helpful and bubbly and she is an asset to your team and there should be more the fo...

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