Community Activity

Receiving incoming calls whilst in Greece

Last year I was able for £25 to pay for a roaming package which allowed me to receive incoming and make outgoing calls through my plan without any other additioal charge.This package does not appear to be available any more.  Can anyone please advise...

Message us?

Hello all. The 'message us' option has dissapeared for me on the app. I need to see old transcripts as I made a complaint and want to check what they promised as nothing has been done.  Has anyone else's message us option dissapeared? Thanks 

Mandz73 by Explorer
  • 13 Views
  • 2 replies
  • 1 Helpful

Waiting delivery

Hi,I ordered my upgrade to be delivered to store and have no updates regarding when it’s being delivered. 

Using phone in Portugal

Reading up about using my phone in Portugal it says they send a text when you get there to be able to buy a roaming pass (7 day EU pass, £15)However I don’t want to incur any extra charges so always switch my phones data off when I board the plane in...

Jaimesw by Visitor
  • 10 Views
  • 0 replies
  • 0 Helpful

Phone calls in Australia

If you are an EE customer and going to Australia  BEWARE. Despite signing up to a new pay monthly account, signing up to roaming before I left and paying the extortionate roaming pass fee of £26 for 7 days I now find I cannot make calls in Australia....

h_shewan by Investigator
  • 173 Views
  • 8 replies
  • 2 Helpful

Split Wi-Fi bands

I need to be able to split my Wi-Fi bands. I have a BT router but have switched to EE. I have the attached message on my TV so need to be able to split the bands and rename them so I can connect relevant devices to the correct band. 

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How do I receive my game pass?

Hello EE Community!I recently ordered a Nintendo Switch package, which came with 24 months of Nintendo Online, and a £50 EE Game Pass.The vouchers for Nintendo Online came with the console but I don't know how I'll receive the Game Pass. I don't know...

Manage subscriptions is blank

Hello I am.subscribed to TNT sports on my phone bill.I've a few SIMS and I've checked I'm accessing the right one both online and within the app.The problem is I can't see my subscription to actually manage, it's simply blank and wants me to take on ...

RedS1lence by Established Contributor
  • 32 Views
  • 2 replies
  • 0 Helpful

Change address for delivery

Hello all, I’d like  to place an order but have it delivered to my work address rather than home. How can I do this? I only see options to change my home and billing address, not delivery. Thank you!

Animldoc by Explorer
  • 25 Views
  • 3 replies
  • 0 Helpful