Community Activity

Flashing green light

Hello. I have a hub that is connected  by landlines. It has been flashing green for a good few hours now. I have restarted the hub a few times and pressed the reset button. The green light comes on, flashes a few times then goes off. It then keeps go...

Nicko74 by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Mobile cut off 2 times in 1 week

Hello, to start i have a unlimited internet, calls and texts package, I had made some purchase with my ee mobile, I got cut off last week, I rang up explained I'm a career and my phone is a life line, I was told to pay £80 to bring my account under t...

Faulty grade A iPhone 16 pro max purchased from EE

Hi I bought a like-new iPhone grade a 16 pro max iPhone just under 2 weeks ago and over the last 3 days it has been restarting randomly. It started off just doing it while it was off but now does it while I’m using it. I took it to Apple and they con...

Leila35 by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

Voicemail issues

I am having similar issues. I am 1) being notified of voicemails, 2) sometimes able to access the voicemail message function to retrieve them (i think that's an international.network issue), 3) but when listening to them the system won't accept numer...

ShaunR138 by Investigator
  • 28 Views
  • 5 replies
  • 0 Helpful

Am confused

I just did a sim contract with EE and I just been activated today. But to my surprise they send a bill of £77 to me that £50 balance brought forward, and £27 contract fees

Discovery Plus Activation Issue

We've been with BT for many years and when renewing contract last month like many we were moved to EE. As well as Broadband we opted for Discovery Plus Premium. Tried to activate Discovery Plus after the Broadband went live, wouldn't work but was tol...

smc14 by Contributor
  • 105 Views
  • 8 replies
  • 3 Helpful

Smart Wifi Pro + landline

I have reached the maximum 5 devices I can add to my EE fibre - 4 x digital landline handsets and 1 phone connected via the wifi adapter. However I also need to connect a burglar alarm - which works if I delete one of the above devices and use anothe...

EE hub with Brostrend WiFi 6 extender

I have an EE hub and use it with a Brostrend extender. Devices on the other extender work fine but I can’t see them in the list of devices on the management interface of the router.  I would like to see them so that I can get DHCP on the router assig...

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