The EE Community

Resolved! Data Gifting

Good Morning allBeen trying to gift data now since the 27th Feb, still no joy on the app or website, is anyone else having problems. I gift data every month but for some reason I cant this month. Any help please

New to EE from BT, Zoom constantly freezes

I recently moved from BT (with them many many years), EE plan Essentials Full Fibre Gigabit. I am using the EE Smart Plus Hub and 3 Smart Wifi plus boosters. Speed into the house is around 900mbps and upload 100mbps.Everything is great apart from wh...

Cat5e cable and 500mbps

I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...

Roaming in Australia

I have arrived in Australia and have the Roam Further Add-on. It says on my profile that I can use my data as usual but my phone is saying I need to purchase a pass before I can use it? I haven't had any issues travelling before?

Roaming abroad add-on for one of my additional phones

I have 3 phones on my account and want to use the Roaming Abroad add-on on one of the other phones that is not my main phone. Is this possible?

I need to top up m

I need to top up my phone to use it; I can't make calls or use data.

Fake text?

Text from number +44 7486 631740 claiming to be EE, stating they are having trouble processing my bill. Is this legit?

Resolved! Top up

No one has been able to help me to solve the issue yet even EE!!!It’s been a long time I cannot top up my balance and I have tried everything what I have been told by the community, EE and other advisors.