2113044members
1195online
1313576posts
Community Activity
Pathetic Service
Been unable to use the EE app for ages.Thinking of going elsewhere!!!!!!! PS WANTED AN UPGRADE BUT YOU HAVE BLOWN THAT!
Broadband account ceased/stopped without notice and by mistake
On Monday 17th Oct 2022 around 2pm I had an unexpected and unsolicited total loss of service for both my broadband and landline phone service. I have no internet and can not make/receive landline calls. At around 4:30pm the same day EE sent me a tx...
My Dell C1765nfw Laser printer not working since changing from BT to EE router
A few months ago BT switched my router to one from EE and I've noticed that the Dell laser printer seems to have vanished from the printer lists on all our laptops/desktop. My brother thinks it is down to the IP address (he printed off a sheet and it...
EE Hub Pro Firmware issue SH4-1
So had the EE 1.6gb broadband for a few months and generally its been running fine, we had an inital replacement router as the original was overheating and cutting off and the replacement has been working fine for months.Around two weeks ago i notice...
Resolved! Data usage
Hi, I have unlimited data at the moment, but trying to find out what I use on average a month without having to call again. Trying to see if I can lower my allowance to make my contract cheaper when I upgrade.
Resolved! Can't track order, website broken
I ordered a new phone that said it was in stock on Wednesday, but when I try to track the order i click on mobile phone option, and it just takes me to the "link a sim" page and I can't track anything. I called the helpline but they couldn't see what...
Feedback for in store staff member
Hi, Myself and a friend visited an EE store on tuesday, her to upgrade her mobile phone and me to upgrade my apple watch. We were incredibly impressed with the EE guide we had as he was patient, he had answers to every question and he was the most he...
Resolved! Need to make a payment
I used to work for EE and I received a letter saying that I need to make a payment to them as I’ve been overpaid. I have unfortunately lost the letter so I need to know who I need to contact to sort out a way to pay. Thank you.
Resolved! Payment not showing on balance?
Hi, I had a credit of £3.73 on my mobile account.On the 4th August I paid £11.27 so the total should have been £15 in credit.On the 4th August my bill was generated with a bill of £15.48ishI pay before bill so the money is there when the bill is gene...
unlocking my older phone so friend can use on other network
how do i unlock my old phone for other network use
