The EE Community

I have upgraded my phone, do i just swap my SIM from old phone, new SIM hasnt co

EE losing court case lawsuit

Just an update about my lawsuit against EE, I am pleased to update that I have won the case against EE, which I highlighted in my previous reviews. The court has ordered EE to pay me back, plus interest and court cost forthwith with a warning that go...

Roaming

Before I begin Roaming is not a location.  I have never had any help with EE.  I Ami n the states and before I left the UK I spoke to EE and was told that I have to turn my phone off turn it on and select what package I want i.e. 1 day 1 week and so ...

Help

hi I'm currently on the 3 months free broadband deal. I start paying in may. I've had to change the payment date due to it being different from what I agreed to. Do I still have to pay a fee? 

Charged for texting

I have same problem and am  being charged for texts 

I purchased this in UK it is an inclusivecextra

Extremely slow 4g data connection, below 1Mbps most the time

I sighned up for an EE sim as it is advertised as fast speeds, but recently after using allot of internet (i am in hospital) my speeds have seemed to been throttled or put on some sort of data manipulation. I am on an unlimited plan and have been enj...

Immoral and illogical early termination fee (moving from Plusnet)

EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...

Changing from old provider to EE

Hi I recently changed from Sky to EE.  The salesman who came to my door told me EE do all the work for you & everything would be transferred.   I have just found out this is not the case & still have a Sky account too, owing over £200.  Did anyone el...