The EE Community

proxy.maud.bt.com certificate

Why do I suddenly have a proxy.maud.bt.com request causing my dynamic dns logins to fail

Travel pass question - recently visited USA

Hi All, I recently visited California and as expected, once I landed and the iPhone found the local T-Mobile network I received the message "Welcome to the USA.  To access your UK plan allowances you can choose either £5 24-hour or £25 7-day Zone 1 p...

EU Roaming: Making Calls or Sending Texts - Only Within Country or Within EU?

Taking EU Roaming as the typical example does the £2.59 daily charge or the 7 or 12 day EU passes only cover calls & texts made to nos within the country you are in (on top of UK nos) or do they cover any calls & texts to any nos in the EU? I'm sure ...

Paying to buy out of contract

I sent my mobile router back and EE are charging me £160

Hi everyone,I’m hoping someone at EE or in the community can help me resolve this frustrating issue.I was recently charged £160 by EE for a router that I already returned. I had requested a return bag, and as soon as it arrived, I sent the router bac...

Weak signal in the DA16 1NW Area. Unable to log via the Area Coverage site

Hi, We have a very bad signal in the Area DA16 1NW. One of our mobiles, we have had to move from BT to EE, and now the signal is very poor(used to be pretty good when on BT). We have also got a BT Hybrid box, for the backup for the Internet, which I ...

Roaming stopped working

In Italy, Tuscany, phones stopped working. Iliad or TIm makes no difference. I have an Italian network voicemail that makes no sense. Currently only able to get online via Saily. What is going on?