Community Activity
Scam Attempt but Different - Need Advice
Hi All Have had a stressful 30 minutes. So i got a call from 0800 079 8586 which appears to be an actual EE number, asking if i'd ordered an eSim. I hung up because i assumed "spam", but when I googled the number it seemed legit. I then got a text fr...
No Mobile Service In Woodbridge (Suffolk) Town Centre
So there has been no 4G mobile signal in Woodbridge Suffolk town centre since at least the 7th March 2025 . As confirmed by EE Customer Services. This means you cannot make calls especially emergency calls. You cannot send texts. You can’t pay for ...
Change physical SIM for eSIM - How is this done, im totally baffled. Help needed
Good afternoon! I recieved a message from EE stating that I could update my physical sim to an esim. Sounds good, but I'm totally baffled and getting ready to give up.Can someone reply with the step by step method of doing the (Which buttons to click...
Extra Charges of £5.99
I noticed my monthly bill has an "Extra charges - Charges for services outside of your plan" on it for £5.99, but no further information. I haven't used any other or extra services outside of the norm and my cap is set to £0. So what am I being charg...
TNT still worth the cost?
Continued my BT/EE/TNT sports contract for another 2 years in Oct '24 on the strength of the sports content. Since then, via Discovery+, Eurosport 1 and 2 have disappeared, Rugby Union main trophy tournaments have gone and no longer "all Champions L...
EE broadband will not link in the app
I have just been moved from BT broadband to EE, I already have an EE mobile account but I cannot link my account in the app, had several conversations with EE CS and the tech team but still not resolved, are there any known issues with the app and li...
Resolved! Adding Now Entertainment to EE Mini TV box
Just got EE fiber BB installed today and set up the ee mini TV box. I signed up to the Big sports package. All working as should. But I didn't realise U&Alibi was a premium channel. I want to what ever subscription it falls under. For the life of me ...
Re: Sim saying not registered on network
I'm getting the same here and my mother's phone, which is linked to the same EE account, is having the same issue. I cannot get incoming or do outgoing calls but I can get internet. Currently abroad in the USA. I have plenty data remaining.